Factors of Online Business Reputation Management

Online Business Reputation Management  is being aware of what is being said about your business online.  It seems like it could be a minor situation and you may think to yourself it is only a couple of negative reviews, but it can impact a business with long term consequences and …

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The Social Voice

  Social Media gives voice to everyone out there who wants to let it be known how they feel or what their opinions are on products, services, or on particular brands. Businesses focus their attention to the online viral buzz through monitoring social sites to learn what people are saying …

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Loyal Customer and Long Term Relationships

Listening, Learning, and Sharing

Some people who don’t think social media relationship building is a winner are not using social media for their business correctly, nor do they understand the value in social networking. Social media is the art of listening, learning and sharing. It is not about your children or other family members …

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